iPhone 14 suddenly stopped receiving and sending text messages to anyone who isn’t using an Apple phone
Have reset turned on and off nothing has worked
Question marked as
First go to Settings/Messages and make sure MMS is turned on (SMS is always on, there is no switch except to enable SMS to iPhones, bypassing iMessage when iMessage delivery fails). If you don’t see a switch for MMS your carrier has not provisioned it on your account. If the switch is present and turned on:
- SMS requires an active cellular voice network service, and MMS requires that cellular data be turned on. Neither will work over Wi-Fi alone.
- VPN can block MMS connections, so if you have VPN installed try deleting the VPN profile and app.
If you have checked that MMS is on, cellular data is on, and you do not have VPN (or have removed it), that means SMS/MMS hasn’t been provisioned properly and you need to contact your cellular network provider.