Mobile data issue abroad

I purchased my iPhone 12 along with my SIM card from ID mobile. My phone works perfectly in the UK, but since arriving in France, I have no mobile data or can’t seem to use it. I have put my SIM card into another iPhone and it works perfectly well so I know the issue is with my phone. Could you please advise ?

thanks

iPhone 12, iOS 17

Posted on May 2, 2024 10:40 AM

Reply
1 reply

May 2, 2024 11:36 AM in response to NathanAlex

NathanAlex wrote:

I purchased my iPhone 12 along with my SIM card from ID mobile. My phone works perfectly in the UK, but since arriving in France, I have no mobile data or can’t seem to use it. I have put my SIM card into another iPhone and it works perfectly well so I know the issue is with my phone. Could you please advise ?
thanks

You'll need to talk to ID mobile.

Mobile data issue abroad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.