Newsroom Update

Apple announces new accessibility features, including Eye Tracking, Music Haptics, and Vocal Shortcuts. Learn more >

How do I access autism friendly info on the Apple product website?

Title says most of it. I was interested in pricing up an Apple product, but the official website is completely unusable and unreadable. It block the use of Reader View on Safari, which is my usual approach for comically inaccessible websites. (At least I have vision – heaven only knows how people navigate this kind of lunacy if they need a screen reader.)


I need text, ideally without images formatted into it so that I can read it, but DEFINITELY with no risk of moving content.


Any ideas, please? Surely it's possible to provide a plain text description of a product, since they inevitably begin life that way.


Thank you for any pointers!

Posted on May 2, 2024 1:21 PM

Reply
1 reply

May 10, 2024 12:37 AM in response to iKittyp

Hi iKittyp

welcome to te Apple (user-to-user) Community!


Re: "How do I access autism friendly info on the Apple product website?"


We are all Apple users, like yourself, in the community. Sorry I do not know of any autism-friendly web-pages on the Apple site, nor do I have the skills to know how to help you.


Seems the product pages have images in order to help purchasers choose between the various items that are available. You may want to send feedback to Apple:

Eg: Try emailing the Accessibility team: accessibility@apple.com.


Wondering if visiting an Apple store may be a possibility instead:

If needed you might have a relative or friend who would browse online for your nearest Apple store:

or

We can consult a list of Apple phone numbers around the world, and write the country's phone number,

if you wish to speak with someone at Apple.

__________________________________________________________________________________________________

Re: I need text, ideally without images formatted into it so that I can read it, but DEFINITELY with no risk of moving content


Best I can do, here and now, is not include any links in my reply, as they change when you scroll over them


A possibility is to use accessibility features (to avoid seeing moving content) on your current Mac or device.

Eg: You can reduce distraction and sensory stimulus.

For iPhone:

If you don’t want visual motion on your iPhone screen,

you can stop or reduce the movement of some screen elements, such as:

Parallax effect of wallpaper, apps, and alerts

Screen transitions

Siri animations

Typing autocompletion

Animated full-screen and bubble effects in the Messages app

Animated images on the Web and in apps

Go to Settings  > Accessibility > Motion.

_____________________________________________________________________

You can customize visual accessibility settings for specific apps on iPhone, and:

choose different color, text size, and motion settings for certain apps

or

for the Home Screen and App Library.

Eg:

      1. Go to Settings  > Accessibility > Per-App Settings.
      2. Tap Add App, then choose an app from the list (or Home Screen & App Library).
      3. Tap the name of the app (or Home Screen & App Library) to access its settings.

___________________________________________

Re: I was interested in pricing up an Apple product.


Eg: Today's prices for the newest devices as listed on apple.com.

New iPad Pro available 15th May: From $999 or $83.25/mo. for 12 mo.*

iPhone 15 Pro: From $999 or $41.62/mo. for 24 mo.*

iPhone 15: From $799 or $33.29/mo. for 24 mo.*

MacBook Pro: From $1599 or $133.25/mo. for 12 mo.*


If needed: You can post your product questions to the community, if this current site is suitable for you.

or, if you wish:

you may want to phone a shopping help specialist : Eg 1-800-APLCARE

or one of the support world phone numbers

or your nearest Apple store (phone or visit).

All the best :-)

How do I access autism friendly info on the Apple product website?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.