Film Audio Language NO LONGER available

I bought a film on Apple TV a while ago and it included the original audio stream, now there is only one language available - how can this be? How can Apple change a product or service that I had paid for? I would not have agreed to buy the product if the original language was not included, I feel robbed.



MacBook Air (M2, 2023)

Posted on May 2, 2024 1:30 PM

Reply
1 reply

May 2, 2024 10:09 PM in response to JohnnyDepp

Included audio languages may differ by country or country-like region. What is your country (as set for your Apple ID account)? Did you buy it in the same country as what you are trying to watch it in now? If you emigrated, then a different region version of the content may apply now, with different audio track languages.


Also note that the line for “original audio” in the content description does not mean that it is included. Included audio tracks are listed separately. Some countries have a habit of defaulting to dubbed content.


While a supplying studio can bring a new upload with minor alterations at any time, it is quite uncommon. When it happens, it is more likely to include more features, rather than taking away.


Please specify the title.

Please specify your country or region.


For issues with specific purchased titles, that cannot be solved from the user side, please contact the iTunes Store staff.

Film Audio Language NO LONGER available

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.