macOS Sierra recovery installer not working

I erased my MacBook 3 months ago and now I’m struggling to re-install it. When I click continue, this pop-up comes up and when I click continue, it does nothing. Please help…

MacBook Pro 13″, macOS 12.7

Posted on May 4, 2024 1:09 AM

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Question marked as Top-ranking reply

Posted on May 4, 2024 5:25 AM

alman240 wrote:

I erased my MacBook 3 months ago and now I’m struggling to re-install it. When I click continue, this pop-up comes up and when I click continue, it does nothing. Please help…

Know issue for some time now


Apple has removed various older versions of OSX and macOS versions from their Recovery Servers


This would include OS X 10.12 Sierra and macOS 10.13 High Sierra


Depending on the of the computer and If you have access to another Apple Computer


You may be able to create a Bootable Installer for something like Sierra or High Sierra


The Stumbling Block would the Other Computer would have to Qualify to run the Sierra or High Sierra


To perform this action will require booting from a Bootable Installer


The Bootable Installer can Only be performed on an Apple Computer 


This will have to be performed from a Qualifying Computer to run the version of macOS to be made on the Bootable Installer.


Example : Bootable Installer of Sierra / High Sierra would have to be done on a computer that Qualifies to run Sierra / High Sierra


Notation: If the computer being used to perform this action is Too New or Too Old to qualify to run the version of macOS - this computer can’t be used.


Alternative is, to gain access to a Qualifying Apple Computer from a family member, friend or associate

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1 reply
Question marked as Top-ranking reply

May 4, 2024 5:25 AM in response to alman240

alman240 wrote:

I erased my MacBook 3 months ago and now I’m struggling to re-install it. When I click continue, this pop-up comes up and when I click continue, it does nothing. Please help…

Know issue for some time now


Apple has removed various older versions of OSX and macOS versions from their Recovery Servers


This would include OS X 10.12 Sierra and macOS 10.13 High Sierra


Depending on the of the computer and If you have access to another Apple Computer


You may be able to create a Bootable Installer for something like Sierra or High Sierra


The Stumbling Block would the Other Computer would have to Qualify to run the Sierra or High Sierra


To perform this action will require booting from a Bootable Installer


The Bootable Installer can Only be performed on an Apple Computer 


This will have to be performed from a Qualifying Computer to run the version of macOS to be made on the Bootable Installer.


Example : Bootable Installer of Sierra / High Sierra would have to be done on a computer that Qualifies to run Sierra / High Sierra


Notation: If the computer being used to perform this action is Too New or Too Old to qualify to run the version of macOS - this computer can’t be used.


Alternative is, to gain access to a Qualifying Apple Computer from a family member, friend or associate

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macOS Sierra recovery installer not working

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