My phone doesn't use demo, I bought it yesterday, what should I do, the application called demo lobe is installed
iPhone 15 Pro Max, iOS 17
Yes, you made the explanation and MrHoffman made the explanation you likely bought a stolen Apple Demo iPhone. We are ALL users on this user to user only forum. You need to contact Apple directly for help and be prepared if they tell you you own a stolen Apple Store phone.
Bottom line, no one here can help you. Only Apple can help you and we are NOT Apple. And we know you didn't buy the phone from Apple as Apple doesn't sell Store Demo phones.
If I were you, I'd contact whoever you did buy the phone from and return the phone for refund if you can.
Yes, you made the explanation and MrHoffman made the explanation you likely bought a stolen Apple Demo iPhone. We are ALL users on this user to user only forum. You need to contact Apple directly for help and be prepared if they tell you you own a stolen Apple Store phone.
Bottom line, no one here can help you. Only Apple can help you and we are NOT Apple. And we know you didn't buy the phone from Apple as Apple doesn't sell Store Demo phones.
If I were you, I'd contact whoever you did buy the phone from and return the phone for refund if you can.
Barisbr wrote:
I just bought the phone yesterday and the invoice was made on me, I did the installation myself with the warranty and this application was already installed inside the phone
That isn’t a retail iPhone configuration.
A reset device does not have the Apple DemoLoop app.
Contact the seller.
DemoLoop is the Apple demo app, which means you will need to discuss this with the seller.
If you bought it used from a third-party, I’d suspect this was stolen from Apple.
Assuming it’s not stolen… The seller (maybe you got this directly from Apple somehow, and Apple messed up?) will need to perform the following steps: Sell, give away, or trade in your iPhone - Apple Support
This releases the iPhone from their ownership, re-initializes it, sets up the welcome-to-i{hone “hello” setup, and transfers ownership to you. If the owner doesn’t release ownership, this iPhone won’t be particularly useful to you, and you won’t be able to get around Activation Lock.
If stolen, this won't clear ownership and won’t clear Activation Lock, and this iPhone won’t be useful. Contact the seller and request resolution or refund.
Previous reply (outdated):
Could you explain more and provide some more background about, as how you got here and which app or service or setting is involved here is unclear.
I’m unfamiliar with an app named “demo lobe”, and searches aren’t finding much matching that. (Edit: “DemoLoop”)
Is this an app you have installed, and that is not working? if so, contact the seller as was mentioned above.
If this app was already installed, was this iPhone purchased new, or from a private sale?
If this was purchased from a private sale, did you start out with the ”hello” welcome to iPhone setup? That means all apps installed are part of iOS.
If this is an iPhone with the Apple Store demo software installed, it’s quite possibly stolen.
If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:
By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support
The application I mentioned is, did I install this phone wrong because I bought the phone yesterday and it did not write any information such as demo product in the box, I opened the phone's box, how will I fix this situation?
I just bought the phone yesterday and the invoice was made on me, I did the installation myself with the warranty and this application was already installed inside the phone
I made the necessary explanation
My phone doesn't use demo, I bought it yesterday, what should I do, the application called demo lobe is installed
