Getting invoices for games I haven't bought!

Question

Level 1

4 points

Getting invoices for games I haven't bought!

Hope someone can help. Over the last two days I have been receiving invoices from Apple for games I haven't bought. They are from someone in Thailand, I am in the UK. I have not used my Apple account for about 10 years. No money has left my bank account so it's just really strange.

I tried to deactivate my account but because I have one penny credit in it I was unable to. I did change my password but overnight I received three more invoices!

The invoices have someone else's name on them too but they're coming in to my email.

Why would I be getting these as I'm not paying for them and how do I simply close the account as I only had it for iTunes which I don't use anymore? Thank you.

Posted on May 6, 2024 2:25 AM

Reply

Answer 1

WheelieNick

Level 8

46,019 points

May 6, 2024 2:27 AM in response to Chocksaway

You have changed your password, have you changed it to a password you've never used before and is 2 factor authentication on? If you keep receiving invoices you want to Contact - Official Apple Support for further support

To permanently close your Apple ID see this

Sign in with your Apple ID at privacy.apple.com on a Mac, PC, iPhone, or iPad, and select “Request to delete your account”.

Please keep in mind that deletion of your Apple ID is permanent, and your account could not be restored once deleted.

Reply

Getting invoices for games I haven't bought!

Similar questions