Strange: Location Share and Confacf Card?

Hoping to get help with an odd thing. My wife and I share locations via Find My iPhone. But since we started doing that, she has noticed a few weird things with her phone:


On my contact card (again, that is on her phone), sometimes my phone number vanishes. Sometimes the icon photo changes. Lately, she couldn’t FaceTime me. My card is always there under my name but the info is not always


It comes and goes, sometimes it’s all fine, sometimes my info disappears. It really bothers her. It doesn’t seem to happen with any other contact, at least not that she has noticed. Of course, she does contact me far more often than anyone else so she looks at my card far more often


I am the only person with whom she shares location. So could that be it? Something else? Regardless, any ideas how to fix this? It really frustrates her. Any help would be appreciated





iPhone 13, iOS 17

Posted on May 6, 2024 9:28 AM

Reply
2 replies

May 7, 2024 12:33 AM in response to Lemiracle

When you add and enable the Contacts feature on your iPhone, it provides you with the ability to sync your contacts with a specific email account. This email account can be from various providers such as Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other email client server that supports contact synchronization.



Please see the pic below for a better understanding...



If you are unable to find your contacts which were stored on iCloud, then try this --> Restore contacts, calendars, bookmarks, and more using ...


Check if the email account has been removed from the iOS mail app.

Add the email account that stores your contacts in the IOS mail app and enable Contacts.



What is your default Contacts account? If none, please add an email account and enable contacts.


Use iCloud.com to restore and recover iCloud information

You can use iCloud.com on a computer to recover recently deleted files or restore an earlier version of information that was automatically archived in iCloud.

See any of the following:



Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you have Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.


May 7, 2024 12:41 AM in response to Lemiracle

When you add and enable the Contacts feature on your iPhone, it provides you with the ability to sync your contacts with a specific email account. This email account can be from various providers such as Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other email client server that supports contact synchronization.



Please see the pic below for a better understanding...



If you are unable to find your contacts which were stored on iCloud, then try this --> Restore contacts, calendars, bookmarks, and more using ...


Check if the email account has been removed from the iOS mail app.

Add the email account that stores your contacts in the IOS mail app and enable Contacts.



What is your default Contacts account? If none, please add an email account and enable contacts.


Use iCloud.com to restore and recover iCloud information

You can use iCloud.com on a computer to recover recently deleted files or restore an earlier version of information that was automatically archived in iCloud.

See any of the following:



Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you have Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.


Strange: Location Share and Confacf Card?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.