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iPad is recently not connecting to my home wifi

My iPhone connects to my home wifi but my almost new iPad will not, this is a new problem

iPad, iPadOS 17

Posted on May 6, 2024 11:37 PM

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2 replies

May 7, 2024 2:07 AM in response to Codycoyote

As your iPhone is successfully connecting to your WiFi network, you can safely assume that your WiFi Router's settings are not the issue.


WiFi/Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When problems occur, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


You can verify your DHCP-assigned IP Address from settings:

Settings > WiFi > [Your WiFi Network / SSID] - tap the blue “i” icon - [IPv4 Address] IP Address



If you have a VPN App or profiles installed, or a security/AV/firewall App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for the WiFi network to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.


If some Apps are working as expected, while others are not - or other devices can connect to your WiFi network - you may find that a restart of your WiFi Router, followed by a restart of your iPad will clear the problem….


To restart your router, disconnect power from the router for at least 30 seconds - then reconnect power to restart. After your router reboots (which may take several minutes), force restart your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



If you continue to have difficulties, check to see if your iPad is using the WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your WiFi Router. You may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support


May 7, 2024 1:10 AM in response to Codycoyote

If it only happens only using your home wifi network:


If you're using a VPN connection, try to disable VPN. If the issue persists, contact your VPN provider and ask them.

If you're using a regular wifi connection, perform this procedure:

  • Disconnect (turn off) all devices from your Wifi Network.
  • Turn off your modem-router, wait for at least 1 minute.
  • Turn it back on, waiting for its complete autoconfiguration cycle.
  • Turn your iPhone and iPad back on, and connect them to your Wifi Network.

If the issue persists, see these suggestions about your modem-router configuration:--> Recommended settings for Wi-Fi routers and access points


If it also happens with all different wifi networks, try resetting Network Settings on your iPad, as per these instructions:--> Settings>General>Transfer or Reset [Device]>Reset>Reset Network Settings, bearing in mind that this procedure also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before, but NO other data is affected.


Regards

Giulio

iPad is recently not connecting to my home wifi

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