Problem installing Whatsapp on new iPhone

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Level 1

4 points

Problem installing Whatsapp on new iPhone

I have downloaded the App from the App Store on a new iPhone.

When I open the App, the Welcome screen asks me to read the Privacy Policy and tap "Agree & continue" to accept the Terms of Service.

However, when I go to the Privacy Policy there is no option to Agree & continue.

I have contacted Whatsapp support & they say they are aware of an ongoing issue and are working to resolve it as soon as possible.

I find it hard to believe that such an issue would not be fixed almost immediately.

Has anybody else encountered such an issue?

iPhone SE (3rd generation)

Posted on May 7, 2024 6:00 AM

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Answer 1

Top-ranking reply

SL-62

Level 1

8 points

Jun 26, 2024 5:15 AM in response to gnolan1798

Try going to your Apple device Settings - Display - Text Size - adjust to small

then return to WhatsApp and the "Agree & continue" button should be visible

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Answer 2

cbc9an

Level 1

4 points

Jun 24, 2024 10:54 PM in response to gnolan1798

I had the same problem on both WhatsApp and WhatsApp business on a small iPhone.

Problem was that the button (half transparent?) didn't work and laid above an hyperlink that linked to the privacy policy webpage. So when I thought I pressed the button, the underlaying webpage was opened.

I installed SwiftKey that gave me an 'Enter'. After typing my cellphone number and pressing enter on the keyboard, it all went well.

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Answer 3

May 7, 2024 6:03 AM in response to gnolan1798

See the status of WhatsApp Server Down Status --> https://downdetector.in/status/whatsapp/

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Answer 4

May 25, 2024 1:29 AM in response to gnolan1798

I have the same problem

Thanks for info

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Problem installing Whatsapp on new iPhone

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