After changing my email password, I cannot recieve email

My email was hacked. I changed my email carrier password, but not I cannot receive email.


[Re-Titled by Moderator]

Posted on May 7, 2024 10:01 AM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2024 10:09 AM

You will also need to change the email password on your device. Start by going to Settings > Mail > Accounts > [name of account]. There will be 2 locations where you will need to update the password. The first one is the incoming mail server and the other one is the Outgoing Mail Server called the SMTP server.


The location of the settings changes a little but depending on if your email account is the IMAP or POP type as shown on that page. Usually you can get to the SMTP server password by tapping SMTP on that page, then on the next page you tap the name of the Primary Server there. You will then see the location to enter the Password.

2 replies
Question marked as Top-ranking reply

May 7, 2024 10:09 AM in response to Sunshine2722

You will also need to change the email password on your device. Start by going to Settings > Mail > Accounts > [name of account]. There will be 2 locations where you will need to update the password. The first one is the incoming mail server and the other one is the Outgoing Mail Server called the SMTP server.


The location of the settings changes a little but depending on if your email account is the IMAP or POP type as shown on that page. Usually you can get to the SMTP server password by tapping SMTP on that page, then on the next page you tap the name of the Primary Server there. You will then see the location to enter the Password.

May 7, 2024 10:04 AM in response to Sunshine2722

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

After changing my email password, I cannot recieve email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.