Belkin Lightning to Ethernet PoE Adapter Restarts Multiple Times on Connection

After an iOS update (likely after 17.4 or one of the recent point releases this year such as 17.4.1) my Belkin Lightning to Ethernet (RJ45) PoE adapter began behaving strangely on each first connection to my iPhone 14 Pro. I'd like to place a bug report for this issue.


Symptoms:

  • After first connection to a PoE capable network switch (Cisco SG350-10MP):
    • The iPhone status bar shows power charging icon for a second, then disconnects, then again shows power charging icon, and disconnects again, etc...
    • This repeats 5 to 8 times, then the device "settles" into charging and the Belkin Ethernet adapter gets an IP using DHCP
    • After the device "settles" and has an IP, it will stay in this working state and both PoE charging and ethernet network connection function properly.
  • The PoE network switch shows that the port connected to the Belkin Lightning to Ethernet adapter cycles between Up and Down states repeatedly while the apparent power cycling issue is manifesting
    • Logs show the following:


### ... previous unrelated logs ...
## Belkin Adapter plugged in at this point
08-May-2024 12:52:12 :%LINK-I-Up:  gi1
08-May-2024 12:52:17 :%STP-W-PORTSTATUS: gi1: STP status Forwarding
08-May-2024 12:52:17 :%LINK-W-Down:  gi1
08-May-2024 12:52:21 :%LINK-I-Up:  gi1
08-May-2024 12:52:26 :%STP-W-PORTSTATUS: gi1: STP status Forwarding
08-May-2024 12:52:26 :%LINK-W-Down:  gi1
08-May-2024 12:52:29 :%LINK-I-Up:  gi1
08-May-2024 12:52:34 %STP-W-PORTSTATUS: gi1: STP status Forwarding
08-May-2024 12:52:35 %LINK-W-Down:  gi1
08-May-2024 12:52:38 %LINK-I-Up:  gi1
08-May-2024 12:52:43 %STP-W-PORTSTATUS: gi1: STP status Forwarding
08-May-2024 12:52:44 %LINK-W-Down:  gi1
08-May-2024 12:52:47 %LINK-I-Up:  gi1
08-May-2024 12:52:52 %STP-W-PORTSTATUS: gi1: STP status Forwarding
08-May-2024 12:52:52 %LINK-W-Down:  gi1
08-May-2024 12:52:55 %LINK-I-Up:  gi1
08-May-2024 12:53:00 %STP-W-PORTSTATUS: gi1: STP status Forwarding


Hardware & Software Info:

In Settings -> General -> About

  • Phone:
    • Model Name: iPhone 14 Pro
    • Model Number: MQ1U3LL/A
    • iOS Version: 17.4.1
  • Ethernet Adapter:
    • Model Name: Belkin Ethernet Adapter
    • Model Number: F8J227
    • Firmware Version: 01030A0AEB471F
    • Hardware Version: 38-5.19
    • Manufacturer: Belkin International

iPhone 14 Pro, iOS 17

Posted on May 8, 2024 12:38 PM

Reply
1 reply

May 8, 2024 2:17 PM in response to TrinitronX

If you are part of the Apple Developer program, you know that you can submit bug reports here:



Otherwise, this user-to-user support forum is not the appropriate place for them. Also, this can be an issue with a Belkin product, not Apple. Even if Apple sells these devices, it would still need Belkin to respond to bug reports. I suggest that you find out how to submit reports to them.

Belkin Lightning to Ethernet PoE Adapter Restarts Multiple Times on Connection

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