I HAVE RECEIVED A MESSAGE FROM THE BANK THAT THE AMOUNT OF TSH 229900 HAS BEEN OUT OF MY ACCOUNT. I CONTACTED MY BANK AND GAVE THEM INFORMATION ABOUT THIS TRANSACTION AND THEY TOLD ME TO CONTACT APPLE BECAUSE THE MONEY HAS BEEN TAKEN BY apple.com/bill/itune.com I DON'T KNOW ABOUT THIS TRANSACTION I DON'T ENTER MY BANK DETAILS SO NOW HOW DO I GET MY MONEY AND I'M IN TANZANIA
If Apple does not show a the transaction is your purchase history referred to in that article Bob links, then you have been scammed by criminals posing as Apple. In that case only your bank or credit card issuer can remedy the problem.
See these articles reporting this decade-old scam:
https://www.foxbusiness.com/personal-finance/credit-card-statements-scam-charge
https://toughnickel.com/scams-fraud/Apple-iTunes-866-712-7753-Scam
Apple cannot refund money it did not collect. I suggest printing out the articles in case your bank of CC issuer has not hear of this scam that is now over 10 years old.
If Apple does not show a the transaction is your purchase history referred to in that article Bob links, then you have been scammed by criminals posing as Apple. In that case only your bank or credit card issuer can remedy the problem.
See these articles reporting this decade-old scam:
https://www.foxbusiness.com/personal-finance/credit-card-statements-scam-charge
https://toughnickel.com/scams-fraud/Apple-iTunes-866-712-7753-Scam
Apple cannot refund money it did not collect. I suggest printing out the articles in case your bank of CC issuer has not hear of this scam that is now over 10 years old.
To view your purchase history and to report a purchase problem: If you see 'apple.com/bill' on your billing statement - Apple Support
REFUND REQUESTS
