​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


How do I empty my account balance to change my region on Apple ID?

Can you please reset my App Store account to zero


[Re-Titled by Moderator]

Posted on May 10, 2024 2:55 PM

Question marked as Top-ranking reply

Posted on May 10, 2024 3:42 PM

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support


1 reply
Question marked as Top-ranking reply

May 10, 2024 3:42 PM in response to noway777

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I empty my account balance to change my region on Apple ID?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.