Apple Mail in Sonoma 14.2.1 has started deleting mail on my ISP server after downloading to Mail

I have multiple computers, so messages were ending up only on one.


Don't know why this randomly started. ISP and Apple Care deny responsibility / knowledge as I keep asking about iMap which used to have a setting to delete after downloading.

Any solutions?

MacBook Pro (2021)

Posted on May 10, 2024 4:47 PM

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Question marked as Top-ranking reply

Posted on May 10, 2024 4:53 PM

Go to Mail> Accounts and check your Account Information in active accounts. In active accounts, below Email address, there is a box that can be checked for "Remove copy from server after retrieving a message" If checked, click on the box to uncheck. That should stop the problem, but check every account for the problem.

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Question marked as Top-ranking reply

May 10, 2024 4:53 PM in response to JRJR

Go to Mail> Accounts and check your Account Information in active accounts. In active accounts, below Email address, there is a box that can be checked for "Remove copy from server after retrieving a message" If checked, click on the box to uncheck. That should stop the problem, but check every account for the problem.

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Apple Mail in Sonoma 14.2.1 has started deleting mail on my ISP server after downloading to Mail

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