Why can't I check my Adapter's serial number on coverage site?

Question

Navj0t Author

Level 1

4 points

Why can't I check my Adapter's serial number on coverage site?

Can we check our adapter serial number on Coverage website??

if yes then why Can't I check/ verify it (HHY31************)

please help me, since I bought it from CROMA & it seems to be very geniune but apple website say's its invalid!

[Edited by Moderator]

iPhone 15 Plus, iOS 17

Posted on May 11, 2024 8:48 AM

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Answer 1

Tesserax

Level 10

155,084 points

May 11, 2024 11:41 AM in response to Navj0t

No, you cannot check the Apple power adapter, for coverage, via its serial number.

The bottom line? If you purchase the adapter directly from Apple or an Apple Authorized Reseller, then it should be an original Apple product. If not, then it could be a fake.

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Why can't I check my Adapter's serial number on coverage site?