My iPhone 15 Plus screen says 'iPhone Unavailable' and I am unable to log into it

My iPhone 15 won’t work and the screen reads iPhone unavailable. What do I do other than just go to the Apple Store?



[Re-Titled by Moderator]

iPhone 15 Plus, iOS 17

Posted on May 12, 2024 10:54 AM

Reply
1 reply

May 12, 2024 11:01 AM in response to billym3

The screen reads "Unavailable" because the wrong passcode has been entered too many times.


If you want to try to resolve this issue yourself, follow the steps in this Apple Support document:


If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support


If you do not want to attempt this yourself, take the phone to an Apple Store (make an appointment) or an authorized Apple service shop. You can find a list of authorized shops by using this link:


Find Locations





My iPhone 15 Plus screen says 'iPhone Unavailable' and I am unable to log into it

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