The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

voltron34 Author

Level 1

4 points

How to restore Apple Watch locked to owner

Apple Watch Locked to owner

[Re-Titled by Moderator]

Posted on May 12, 2024 5:24 PM

Top-ranking reply

Mac Jim ID

Community+ 2026

Level 10

106,056 points

Posted on May 12, 2024 5:35 PM

That happens frequently to users that have purchased a used device. In that case, you will need to request a refund, as the device will never be usable without the credentials from the original owner.

If this is not the case for you, please provide more details on how this device became locked to the owner.

View in context

How to restore Apple Watch locked to owner

Similar questions