I feel my iPad and iPhone are compromised

Someone is spying on my iPhone and my iPad and I can't figure out how they are doing it. I don't share my passwords with anyone and only use my email addresses occasionally because of the sense of a following of some kind.


I specifically set up my iPad with a different id from my iPhone because I can sense someone is on my devices. Pages freezing as if I have lost control of my phone. Apps open when I unlock my iPhone even though I did not have the app open before it locked. Batteries constantly running out. I am constantly changing my passwords for all my devices, emails, security camera apps. I NEVER SHARE MY PASSWORDS!!! Is it my wifi, my user id's, my IP address? Please anybody tell me how they are getting into my data so easily? Can someone actually hack my Apple devices that has never had access to my devices?


[Edited by Moderator]

iPhone 14 Pro

Posted on May 13, 2024 6:23 AM

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Question marked as Top-ranking reply

Posted on May 13, 2024 6:33 AM

Unless you have installed a Remote Access App, it is highly unlikely that anyone can remotely access your iPhone or iPad. Assuming that nobody other than you has physical access to your devices, there is likely a rational technical explanation for the perceived behaviour - but without the means to conduct a thorough analysis, it would be impossible to provide a definitive explanation.


If your iPhone/iPad is not behaving as expected, begin with a forced-restart - as this will often clear an isolated software issue:

Force restart iPhone - Apple Support

Force restart iPad - Apple Support


If the problem persists after performing the restart, it may be necessary to reset your device settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from device settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPhone/iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your Apple devices, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess the device:

Genius Bar Reservation and Apple Support Options - Apple

Similar questions

1 reply
Question marked as Top-ranking reply

May 13, 2024 6:33 AM in response to JayJ26s62

Unless you have installed a Remote Access App, it is highly unlikely that anyone can remotely access your iPhone or iPad. Assuming that nobody other than you has physical access to your devices, there is likely a rational technical explanation for the perceived behaviour - but without the means to conduct a thorough analysis, it would be impossible to provide a definitive explanation.


If your iPhone/iPad is not behaving as expected, begin with a forced-restart - as this will often clear an isolated software issue:

Force restart iPhone - Apple Support

Force restart iPad - Apple Support


If the problem persists after performing the restart, it may be necessary to reset your device settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from device settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPhone/iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your Apple devices, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess the device:

Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I feel my iPad and iPhone are compromised

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