8JY689754V016821H

8JY689754V016821H what is this subscription? I don’t find it anywhere but I continue to be charged n I don’t believe I set it up

iPhone X, iOS 16

Posted on May 14, 2024 2:21 AM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2024 2:27 AM

If you're sure that that charge comes from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 5-6 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

1 reply
Question marked as Top-ranking reply

May 14, 2024 2:27 AM in response to tony-micah

If you're sure that that charge comes from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 5-6 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

8JY689754V016821H

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.