Problem getting refund for iTunes charge I did not order

I see a charge of $99.99 for iTunes subscription on my credit card. I never ordered iTunes. I can't seem to get a satisfactory method to remove it without starting a fraud claim. I attempted to get a refund but that didn't work. Is opening a fraud claim my only option? Is there no way to chat or talk to someone?

Posted on May 14, 2024 11:10 AM

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1 reply

May 14, 2024 12:10 PM in response to fernoid123

Hi,

See this support doc If you see "apple.com/bill" on your billing statement – Apple Support (UK)

Jim

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Problem getting refund for iTunes charge I did not order

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