I seem to be having an issue on my outlook IOS app when i go to move an email to a subfolder. As soon as I type a letter or number, the application freezes and needs to be shut down. This has been going in since last Monday. I tried to log in on a Samsung and it doesn’t have that issue.
[Re-Titled by Moderator]
iPhone 13 Pro, iOS 17
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Delete the Outlook app and install it again. You will have to setup the email account(s) again as well. You can skip this step and jump to step (3) below if you like.
(3) If that does not help, then contact Outlook support from the Outlook app. Open Outlook app ➡️ Settings ➡️ Help & Feedback ➡️ Contact Outlook Mobile Support.
Axel F.
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Delete the Outlook app and install it again. You will have to setup the email account(s) again as well. You can skip this step and jump to step (3) below if you like.
(3) If that does not help, then contact Outlook support from the Outlook app. Open Outlook app ➡️ Settings ➡️ Help & Feedback ➡️ Contact Outlook Mobile Support.
Axel F.
Outlook keeps freezing on my iPhone
