Photo turning upside down while sharing on whatsapp

Whenever I’m clicking the picture from camera and sharing directly to WhatsApp, it’s automatically turning upside down in chat. Please help

iPhone 15, iOS 17

Posted on May 14, 2024 11:59 PM

Reply
Question marked as Top-ranking reply

Posted on May 15, 2024 4:27 AM

iPhones tend to capture photos in HEIC format by default, which is a newer, space-saving format. However, some apps,including older versions of WhatsApp, might not interpret the orientation data correctly for HEIC images.


Solution:

  • There are two approaches here:
    • Switch your camera to capture photos in JPG format, which is universally compatible. Go to Settings > Camera > Formats and choose "Most Compatible".
    • Update WhatsApp to the latest version. Newer versions are more likely to handle HEIC images correctly.


2 replies
Question marked as Top-ranking reply

May 15, 2024 4:27 AM in response to Rishabh_rbk

iPhones tend to capture photos in HEIC format by default, which is a newer, space-saving format. However, some apps,including older versions of WhatsApp, might not interpret the orientation data correctly for HEIC images.


Solution:

  • There are two approaches here:
    • Switch your camera to capture photos in JPG format, which is universally compatible. Go to Settings > Camera > Formats and choose "Most Compatible".
    • Update WhatsApp to the latest version. Newer versions are more likely to handle HEIC images correctly.


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Photo turning upside down while sharing on whatsapp

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