How can I prevent app freezing while selecting text on my iPhone?

Whenever I go to select text in any app, it makes whatever app I'm using freeze up. Not my phone, just the app. At first it was just if I selected ANY text (either by double-tapping or manually choosing select) but now it's just when I try to select more than one word (either by double-tapping or moving the cursor). The only way to fix the app being frozen is to remove the app from the carousel and reopen it. I haven't been able to find any information on this and it's frustrating. I have an XR and it has iOS 17.5 installed, but worth noting I was having the same issue with 17.4.1.


[Re-Titled By Moderator]

iPhone XR

Posted on May 15, 2024 2:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 15, 2024 7:05 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If the above does not work then - Double check to ensure that you have ample free storage space available on your iPhone. Open Settings ➡️ General ➡️ About ➡️ Available: Here you will see the available storage space on your iPhone. You should maintain at least 15GB or more free storage space for the iPhone’s efficient operation.


(3)) If the above is not the solution then -You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

19 replies
Question marked as Top-ranking reply

May 15, 2024 7:05 PM in response to rlewiss

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If the above does not work then - Double check to ensure that you have ample free storage space available on your iPhone. Open Settings ➡️ General ➡️ About ➡️ Available: Here you will see the available storage space on your iPhone. You should maintain at least 15GB or more free storage space for the iPhone’s efficient operation.


(3)) If the above is not the solution then -You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

Jul 17, 2024 1:25 AM in response to rlewiss

I have had this issue for a few months now. Tried restarting, hard reset sequence (that Alex F. mentioned before), clearing up space but nothing seems to help.


So frustrating since copy-paste is a daily task I need to do but now it's almost impossible since it works maybe 5-10% of time if that... Does not seem to matter what app I try to do it in. Also dictation seems to work randomly for me since this issue has started and selecting text from images does not work most of the time.


Also searching for updates was stuck and I could'nt update to iOS 17.5.1 and had to do it with the help of PC. This experience is a joke and it's basically the first time that this bad of a bug has been going on for a while and nothing seems to help. These are also the features I use multiple times a day so it really frustrates and limits the use of my phone.


Currently using iPhone 11, iOS 17.5.1

Sep 25, 2024 10:40 PM in response to Axel Foley

Hi Axel F, please take note Hard or soft resets are not always a solution as users have to re-setup personal config on the phone after the reset. Thus it doesnt matter to the systems at all. iMessage freezing specially using non-english input methods were reported so many times but Apple Team Dev was not care much. It's about coding issue inside the iMessage applet. I have checked Chinese, Korean, Portugese, Vietnamese (telex and simple telex), the screen will be freezing frequently if you changing to non-english typing and got freezing until you push up the imessage or restart the phone.

James Dory.

May 15, 2024 7:17 PM in response to rlewiss

The same exact thing has been happening to me! I’m so glad I found this thread, because I’ve been feeling so frustrated that this update seems to have twisted my phone up. After the update, every time I try to select a text, my whole app freezes. I have to swipe out of the app completely, and sometimes when I get back on it’s still frozen and takes a minute for everything to reset. I also can’t search photos in my gallery, I couldn’t copy pictures for a while, and now it seems my phone just freezes up where text is concerned entirely. I need help. Tried to see if I can update it more, but everything gets stuck on a loading screen.

May 24, 2024 12:20 PM in response to Axel Foley

Tried this with my phone (I am having the same problem) but the phone starts to place an emergency call instead of rebooting. It's a 13 Pro Max running 17.4.1. Any advice? I have been quitting apps and rebooting the phone a lot in the last week or two, but it keeps happening: total freeze of the app (but not the OS) when I try to select text in the keyboard in any app.


Thanks,

-Matt

Jul 12, 2024 9:04 PM in response to wedisappear

Iphone14, iOS 17.5.1.

For some reason, I cant access any text messaging (blank screen or frozen screen), can't access any text messaging settings (settings screen freezes when selected), can't make phone calls (blank screen), can't make Facetime calls (blank screen), and cant make voice or video calls over WhatsApp (button for video or voice call does nothing). Tried all the steps indicated by the user in this thread but they don't appear to work. It seems this behavior started when I disabled a group text's alerts, but since I cant access messages, I cant reverse the setting for the alerts of that group text. Anyone have any ideas? Thanks in advance.

Dec 8, 2024 7:32 AM in response to rlewiss

Why does my iPhone continuing to crash every time I try to select text and ask my Siri to read my text for me or if I select any text on my iPhone CRAHES on me???

I’m using version 18.1.1 on my iPhone 13 Pro Max it’s making me so angry, APPLE 🍎NEEDS TO STOP 🛑 RELEASING UP GRADES UNTIL THEY HAVE ALL GONE THROUGH AND ALL THE BUGS 🐜🪲🐛🐝 HAVE ALL BEEN REMOVED. APPLE 🍎 KEEPS RELEASING UPGRADES AND ALLOWS THEIR CUSTOMERS TO INDENIFY ALL THE BUGS 🐜🪲🐛🐝 AND ONLY THEN DOES APPLE 🍎 TRIES TO ELIMANATES ALL THE BUGS 🐜🪲🐛🐝 THE CUSTOMERS TO ALL THE WORK!!!!!

I’m FED UP WITH APPLE’S BULL💩!!!! This is ridiculous, and It’s getting beyond the the point where I don’t want to use an iPhone anymore. I’m gonna purchase Elon Musk‘s new phone i’m so fed up with APPLE 🍎‘s BS!!!

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How can I prevent app freezing while selecting text on my iPhone?

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