How do I downgrade my iCloud storage to the free option?

How do I downgrade my iCloud storage TO THE FREE OPTION? I tried and clicked on the “free” option but it wouldn’t let me click on done . I have to be able to click in “done” to get it to work. The instructions say if I’m not using the same email for Apple and ICloud I have to change it. I have no clue what that means


[Re-Titled by Moderator]

iPhone XS Max, iOS 17

Posted on May 16, 2024 3:04 AM

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Question marked as Top-ranking reply

Posted on May 16, 2024 6:41 AM

Read this support article to learn how to...

"Downgrade or cancel your iCloud+ plan" on an iOS device, a Mac, or a PC.

Click here --> Downgrade or cancel your iCloud+ plan - Apple Support

"If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support ( https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060 )."


For some people "Done" does not show, in which case a person found this solution worked for them: iCloud Downgrade Lösung - Apple Community = 'Click on the same option you currently have, then click accept. Then go back to the selection window and select the downgrade you wish and click accept.'


if that does not work, contact Apple:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product.


3 replies
Question marked as Top-ranking reply

May 16, 2024 6:41 AM in response to cathyfromrocklin

Read this support article to learn how to...

"Downgrade or cancel your iCloud+ plan" on an iOS device, a Mac, or a PC.

Click here --> Downgrade or cancel your iCloud+ plan - Apple Support

"If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support ( https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060 )."


For some people "Done" does not show, in which case a person found this solution worked for them: iCloud Downgrade Lösung - Apple Community = 'Click on the same option you currently have, then click accept. Then go back to the selection window and select the downgrade you wish and click accept.'


if that does not work, contact Apple:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product.


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How do I downgrade my iCloud storage to the free option?

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