How do I request a refund for Apple services debited from my GCash?

Where I can get a refund? 1700 pesos wast lost in my GCash account without my knowledge & it keeps deducting even I’m not subscribing Apple services. I didn’t received notification or email that I subscribed this services. I don’t know if I still trust GCash for letting not to stop this merchant! Hoping for immediate action for this..


[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on May 16, 2024 8:32 AM

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Question marked as Top-ranking reply

Posted on May 16, 2024 8:45 AM

For more information on Apple Services charges and reporting an issue with the transaction, you can review this Support Article:

If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support


I would also change my Apple ID Password in case your account has been compromised:

Change your Apple ID password - Apple Support


You will also need to consider if your financial information has been compromised through GCash. If you do not see these charges on your device from Apple, then your first contact will be GCash to prove that the charges are not fraudulent. They should be able to provide you the information on how the charges were authenticated.

1 reply
Question marked as Top-ranking reply

May 16, 2024 8:45 AM in response to Shaneroaen17

For more information on Apple Services charges and reporting an issue with the transaction, you can review this Support Article:

If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support


I would also change my Apple ID Password in case your account has been compromised:

Change your Apple ID password - Apple Support


You will also need to consider if your financial information has been compromised through GCash. If you do not see these charges on your device from Apple, then your first contact will be GCash to prove that the charges are not fraudulent. They should be able to provide you the information on how the charges were authenticated.

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How do I request a refund for Apple services debited from my GCash?

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