My iPhone XS shuts down and won’t turn back on when I lock the screen

My iPhone XS shuts down and won’t turn back on when I lock the screen as long as I don’t lock the screen it works just fine

iPhone XS, iOS 17

Posted on May 16, 2024 10:54 AM

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1 reply

May 16, 2024 11:45 AM in response to nephat258

You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

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My iPhone XS shuts down and won’t turn back on when I lock the screen

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