Mail on Mac Pro and iPad

Question

Level 6

11,645 points

Mail on Mac Pro and iPad

I am running mail application on a Mac Pro and iPad, when I received an email it shows up on Mac Pro and iPad:-

1. if i read it on my iPad, the notice sign on Mac Pro will disappear

2. but if i read it on my Mac Pro, the notice sign on iPad will still be there until i click and read the mail on my iPad

Is it normal?

Thank you

MacPro3,1 Quad-Core , 24" iMac, 13" MacBook Pro and 3GS iPhone, Mac OS X (10.6.1), I am just a user like you who enjoy helping others.

Posted on Aug 25, 2010 2:44 AM

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Answer 1

Aug 25, 2010 3:19 AM in response to Mitch 751

HI,

Tap Mail then tap Inbox. That should clear it.

If you have a MobileMe account, that could be a factor. Mine does the same thing.

Carolyn 🙂

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Answer 2

Mitch 751 Author

Level 6

11,645 points

Aug 25, 2010 5:04 AM in response to Carolyn Samit

Thank you. Yes it works but why it can clear auto on a MacPro and not iPad or iPhone.

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Answer 3

Aug 25, 2010 6:01 AM in response to Mitch 751

Is it a MobileMe account?
Maybe it is not a pushed account, so the synch only is done at a specific interval (or manually)…

enjoy your magic machine

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Answer 4

Mitch 751 Author

Level 6

11,645 points

Aug 25, 2010 6:06 AM in response to apple4ever

Yes it is a mobile me account under pushed

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Answer 5

Aug 25, 2010 7:05 AM in response to Mitch 751

I just verified it and for me it works. I have found that on my iPad it worked just perfect and on the iPhone 4 it woks as well, but the mail initially (when I opened mail) was marked as unread, but a second later it was marked as read.

Try this:
• Turn the iPad off and on again (hold the sleep/wake button for about 3 seconds until a red slider appears with the label "slide to power off")

• If it din't help, try a hard reset - hold the sleep/wake button and the home button simultaneously for about 6 seconds, until the iPad tunes off. Then turn it on again.

• Go to "Settings - General - Reset" and choose "Reset All Settings"

• Remove the mail account and set it up new.

• If it does not help, restore the firmware with iTunes - IMPORTANT, don't let iTunes use one of your backups… set it up as a new device.

Please don't forget to mark the topic as answered/solved, that helps others when looking for an answer.

enjoy your magic machine

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Answer 6

Mitch 751 Author

Level 6

11,645 points

Aug 25, 2010 7:32 PM in response to apple4ever

Thank you apple4ever

It works on my iPad and iPhone but I need to open the mail and wait for a second. But my question is why it does not need to open the mail only Mac Pro (due to different OS?) and will be marked as read ?

I have your suggestions all, but does not work

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