reda190 wrote:
Hey, I need some help understanding something. If I buy a second-hand MacBook from a famous store for around $1,500 and then, about a year later, find out that the MacBook was reported lost by another company (and is DEP enrolled), what should I do? i contacted company i showed theme prove of the money transfer and they said is they gonna remove it they didnt respond yet now i have a useless macbook!
re: Device Enrollment Program (DEP)
I you can not remove the conf profile then your hands are tied.
Add or remove configuration profiles in Apple Configurator
View an installed configuration profile
- On your Mac, choose Apple menu
> System Settings, click Privacy and Security
in the sidebar, then click Profiles on the right. (You may need to scroll down.) - Double-click a profile in the Profiles list to view information about it.
You will have to deal directly with the store where you bought it... return it, money back whatever.
There is no way you alone is going to de-provision the machine. You could try and contact the owner/admin/business to update/upgrade or de-provision the device, but this seem dubious at best if reported as stolen.
Lost or stolen you can report it to your local police if no recourse.