Can’t remove my payment method

Posted on May 18, 2024 12:36 AM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2024 12:51 AM

As the message says, first you’ll need to end your active subscription via settings>your name>subscriptions before you can remove the payment method

10 replies

May 18, 2024 12:59 AM in response to Greatguy_

Its weird that you cannot remove it due to active subscriptions as there aren’t any, but I see 2 other options why you cannot remove the card:


1: the card is declined, before you remove it you must update your payment meth

2: You cannot remove your only payment method, you’ll need to have at least one payment method on file.


I hope this shines some light on the situation for you!

May 18, 2024 2:20 AM in response to Greatguy_

Sometimes, you cannot have only your Apple ID account balance and needs to have a different payment method on file


But you can try to rearrange your payment methods:


  1. On the Payment & Shipping screen, tap Edit.
  2. Touch and hold a payment method to drag it further up or down your list of payment methods. Apple will attempt to charge your payment methods in the order that they appear.
  3. Tap Done.

If you already have a payment method on file, learn how to change or update your payment method.


May 18, 2024 2:06 AM in response to Greatguy_

This payment method has been declined so to see.


See this instructions to see if you can solve that


If you still can't make a purchase



See this link for further reference

If your payment method is declined in the App Store or iTunes Store - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t remove my payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.