How to fix billing issues on app store updates?

I can't update my free app due to a billing problem. I don't have any payment to make either.

I only use one visa card so how do I solve this problem all my apps have stopped working already



[Re-Titled by Moderator]

iPhone XS Max, iOS 17

Posted on May 18, 2024 2:55 AM

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Question marked as Top-ranking reply

Posted on May 19, 2024 3:16 PM

You should contact Apple Support to find out what issue has caused your account to be frozen.


Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.5; iPhone 12 Pro, iOS 17.5; TV 4th Gen, tvOS 17.5; HomePods, audioOS 17.5 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

May 19, 2024 3:16 PM in response to remik90

You should contact Apple Support to find out what issue has caused your account to be frozen.


Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.5; iPhone 12 Pro, iOS 17.5; TV 4th Gen, tvOS 17.5; HomePods, audioOS 17.5 and Airport Express w/ Airplay 2

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How to fix billing issues on app store updates?

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