Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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Touch ID isn't working and Stolen Device Protection blocks me from all critical features

It's frustrating. I just wanted to add my new apple watch, but iphone requires touch id verification. Since my fingerprint is blurred due to disease, I cannot use touch id, but the Stolen Device Protection blocked the way of using my passcode! It says I'm not at a familiar location, but I am at home!


I have already tried all the ways below, but since I cannot go through my biometric, all the below failed:

1) I cannot add a new biometric;

2) I cannot delete the original biometric;

3) I cannot turn off SDP;

4) I cannot check my familiar locations;

5) I cannot reset the settings of my phone.

And I cannot use my newly bought apple watch for weeks already! Can anyone help? Thanks!

Posted on May 19, 2024 4:22 AM

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Touch ID isn't working and Stolen Device Protection blocks me from all critical features

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