Can't open PDF on iPhone (Why the preview is BLANK)
Hi Folks,
I want to attract your attention to an issue that has been annoying me a lot. I searched for a number of solutions online but none helped. The issue lies with some emails that contain some PDF attachments, and they generate a blank preview when opened on any model of iPhone (running the latest version of iOS 17.4). Surprisingly the same attachment could be viewed well on a laptop.
My company has configured the native Mail App on our phones for emails. From the phone, users even tried to open these PDFs with Adobe Reader and iBooks but a file corrupt message prompts in return.
Can someone share their experience if they had ever faced the similar issue in the past and how did they sort it out? Is there something in the iPhone that could be blocking users from getting a complete preview of the data in the PDF or it's something else? Even re-installed Adobe Reader but it did not make any impact at all.
