So I was downloading a free app when all of a sudden Apple ID pops up with this on my screen “password please for your billing information” I was confused because I have no subscriptions to anything I haven’t purchased anything so I thought it’s a scam but when I filled the info in then it said $9.99 apple.com/bill
in my statements I thought why would they take money out I haven’t brought anything someone please help me understand what’s going on!!?
iPad, iPadOS 17
This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support
You can also go to Settings > [name on top] > Media & Purchases > View Account > Purchase History.
You can contact Apple support -- see the following from my previous reply:
... see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support
Other options:
Go to Subscriptions and Billing - Official Apple Support
or Contact - Official Apple Support
I tried this and nothing is coming up I have made no subscriptions on may 20th it says but on my statement it says may 20th/today I made purchase $9.99 apple.com/billing
No it’s just me I only have access to my card and apple account
Is this a scam
