I’m using an application which depends on Bluetooth, but because of the version of my IPad Pro M2 Bluetooth version, I can't use it.
So why you are using a Bluetooth version which is not the standard?
How can I fix that? You should fix this, we are paying a lot of money for apple devices. We need everything to work perfectly.
Check this issue and fix it quickly please.
iPad Pro, iPadOS 17
Your iPad will be using the most recent Bluetooth version supported by your iPad's internal hardware. The sixth generation iPad Pro M2 (and the latest iPad Pro M4) support Bluetooth 5.3.
If you are experiencing difficulties, the first step is to ensure that your iPad has been updated to the most recent version of iPadOS - at time of writing, this being iPadOS 17.5. Should the issue be with specific App, consider that the App itself may be the source of the problem; try deleting the App, perform a forced restart of the iPad - and then reinstall the App.
Remove or delete apps from iPad - Apple Support
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the problem persists after performing the restart and reinstall of the offending App, try seeking assistance from the App Developer:
How to contact an app developer - Apple Support
If the issue is definitely not with the App, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
If you are unable to resolve the problem, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad - and you can explore your available options:
Genius Bar Reservation and Apple Support Options - Apple
Your iPad will be using the most recent Bluetooth version supported by your iPad's internal hardware. The sixth generation iPad Pro M2 (and the latest iPad Pro M4) support Bluetooth 5.3.
If you are experiencing difficulties, the first step is to ensure that your iPad has been updated to the most recent version of iPadOS - at time of writing, this being iPadOS 17.5. Should the issue be with specific App, consider that the App itself may be the source of the problem; try deleting the App, perform a forced restart of the iPad - and then reinstall the App.
Remove or delete apps from iPad - Apple Support
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the problem persists after performing the restart and reinstall of the offending App, try seeking assistance from the App Developer:
How to contact an app developer - Apple Support
If the issue is definitely not with the App, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
If you are unable to resolve the problem, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad - and you can explore your available options:
Genius Bar Reservation and Apple Support Options - Apple
Bluetooth version issue
