I need help to empty my App Store credit

I need help to empty my App Store credit because I can’t change my region

iPhone XS Max, iOS 17

Posted on May 21, 2024 3:31 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2024 3:35 AM

Here are two ways you can remove all your Apple ID (Apple Account) balance:


1) Spend it:

If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, and you still have a valid payment method for that country, you can add the payment method to your account [ how to add a card --> Add a payment method to your Apple ID - Apple Support ]. When you buy an item, it will use the remaining store credit and the rest will be charged to the payment method.


2) Have Apple keep it

"If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support." Apple will remove the balance and keep it.

Click here --> Choose your country or region - Official Apple Support Select your country, then a product such as billing. If you do not see your country, see if there is an "other" listing for that region. If you don't see an option that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

Or call Apple Support --> Contact Apple for support and service - Apple Support


References:

Click on this link to read full information about requirements for changing store country:

Change your Apple ID country or region --> Change your Apple ID country or region - Apple Support

1 reply
Question marked as Top-ranking reply

May 21, 2024 3:35 AM in response to Sayedwali890

Here are two ways you can remove all your Apple ID (Apple Account) balance:


1) Spend it:

If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, and you still have a valid payment method for that country, you can add the payment method to your account [ how to add a card --> Add a payment method to your Apple ID - Apple Support ]. When you buy an item, it will use the remaining store credit and the rest will be charged to the payment method.


2) Have Apple keep it

"If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support." Apple will remove the balance and keep it.

Click here --> Choose your country or region - Official Apple Support Select your country, then a product such as billing. If you do not see your country, see if there is an "other" listing for that region. If you don't see an option that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

Or call Apple Support --> Contact Apple for support and service - Apple Support


References:

Click on this link to read full information about requirements for changing store country:

Change your Apple ID country or region --> Change your Apple ID country or region - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I need help to empty my App Store credit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.