Font Book Issues and Font Processes Slowing Down The Computer
Hello,
We are having an issue which is affecting our fleet of around 80 M3 Macbook Airs and potentially more as we are purchasing 140 more in the summer.
I have included photos of the errors I am experiencing. This has to do with fonts and font management on the machines.
The first issue we encountered is that any fonts that were installed afterwards would end up not showing up in Font Book. I read that this has been an ongoing issue since Monterey. We are on Sonoma and I have tried flushing the cache using:
atsutil databases -removeUser
as well as deleteing com.apple.FontRegistry.user.plist in the users/library/preferences folder
After deleting those files and emptying the trash, I would reset the fontbook, kill the font process and restart the computer to let the cache rebuild.
After the first few restarts, we would see the Font database populate. But soon after, Font Book would go down to 178 fonts installed and not list the new fonts anymore.
So I dug deeper and found that in activity monitor, whenever the fonts would dwindle down to 178 fonts, the fontworker and fontd processes would be working over drive and using almost 100% of system resources.
I went into console to capture log files and this is what I found:
There are a large number of fontd errors that say “Can not save bookmark for the ‘file:///System/Library/PrivateFrameworks/Fontservices.framework/Resources/Fonts/ApplicationSupport/fontname.ttf’
The constant flood of these errors are slowing down the computer. These appear to all be in System folders that we have no access to.
Anyone with ideas on how to fix these issues?
MacBook Air (M3, 2024)