I can’t hear any videos or TikTok even on the loudest volume

Barely any sound on my ☎️ phone

Posted on May 21, 2024 12:20 PM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2024 12:36 PM

Is this only on TikTok? Then reinstall the app


Is this also on other places? Please see this


  1. Remove all screen protectors, films or cases from your device. 
  2. Check the opening of the speaker to see if it's blocked or dirty. On iPhone only, make sure the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics) and drag the Ringer and Alerts slider back and forth a few times. If you can't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker may need to be serviced.
  5. If you can hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear anything, or you hear static or crackling, then your network or reception could be the issue. Try calling again later or from a different location.


If all this is not working please contact Apple Support to discuss service options.

1 reply
Question marked as Top-ranking reply

May 21, 2024 12:36 PM in response to KrazyKat1111

Is this only on TikTok? Then reinstall the app


Is this also on other places? Please see this


  1. Remove all screen protectors, films or cases from your device. 
  2. Check the opening of the speaker to see if it's blocked or dirty. On iPhone only, make sure the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics) and drag the Ringer and Alerts slider back and forth a few times. If you can't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker may need to be serviced.
  5. If you can hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear anything, or you hear static or crackling, then your network or reception could be the issue. Try calling again later or from a different location.


If all this is not working please contact Apple Support to discuss service options.

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I can’t hear any videos or TikTok even on the loudest volume

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