Problem updating Apple Music payment method

Hello. I am trying to update my credit card info for Apple Music. When I enter my new credit card info, I am told to contact customer support. My Apple ID is j***********. Thanks!


[Edited by Moderator]

Posted on May 21, 2024 11:47 PM

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1 reply

May 21, 2024 11:49 PM in response to jmparks80

jmparks80 Said:

"Problem updating Apple Music payment method: Hello. I am trying to update my credit card info for Apple Music. When I enter my new credit card info, I am told to contact customer support[...] Thanks!"

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Troubleshooting Method of Payment:


A. Refer to these Two Links:


No Success?

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Problem updating Apple Music payment method

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