Hello everyone, I hope you are in good health. I have a problem with my Face ID, however I cannot reset it and I don't understand why my Truedepht camera is not available. it's not covered, I don't have a broken screen. I tried some tips from Apple. No solution Someone can help me?? THANKS
[Re-Titled by Moderator]
iPhone XR, iOS 17
1111I ~ In your screenshot, did you notice this?...
"Peak Performance Capability
This iPhone has experienced an unexpected shutdown because the battery was unable to deliver the necessary peak power..."
As that indicates a battery problem, check if the battery has been replaced. Go to Settings > General > About
...Does it say anything about the battery?
iPhone parts and service history - Apple Support
...Found by searching Apple's Knowledge Base.
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Hello Alancito Thanks for your help, I *think* everything is fine about this It's a new phone. I only got it a month ago I will share with you a screenshot which indicates that the battery is not damaged
1111I ~ With an old model such as an iPhone XR, it's worth checking that the battery is healthy and not weak from age & recharging cycles. So...
Does your iPhone XR still have its original battery?
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health & Charging
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If it’s an iPhone XR as your post seems to indicate, it is not a “new” phone. That model is discontinued. Apple stopped selling the XR in September of 2021.
How to fix Face ID problems and TrueDepth Camera issues
