How to fix Face ID problems and TrueDepth Camera issues

Hello everyone, I hope you are in good health. I have a problem with my Face ID, however I cannot reset it and I don't understand why my Truedepht camera is not available. it's not covered, I don't have a broken screen. I tried some tips from Apple. No solution Someone can help me?? THANKS


[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on May 22, 2024 1:21 AM

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4 replies

May 22, 2024 11:07 AM in response to 1111I

1111I ~ In your screenshot, did you notice this?...


"Peak Performance Capability

This iPhone has experienced an unexpected shutdown because the battery was unable to deliver the necessary peak power..."


As that indicates a battery problem, check if the battery has been replaced. Go to Settings > General > About


...Does it say anything about the battery?


iPhone parts and service history - Apple Support


...Found by searching Apple's Knowledge Base.


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How to fix Face ID problems and TrueDepth Camera issues

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