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Elfxd Author

Level 1

4 points

reset apple store account

I want to change the region. Due to the fact that I have money on my Apple Store balance, I can’t do this, I want to reset it

iPhone 11 Pro Max, iOS 17

Posted on May 22, 2024 8:27 AM

Top-ranking reply

Jeff Donald

Community+ 2026

Level 9

64,068 points

Posted on May 22, 2024 8:55 AM

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.

Contact Apple for support and service - Apple Support

Change your Apple ID country or region - Apple Support

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reset apple store account

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