Switch control doesn‘t work on my iPad
I currently have the problem that when I want to add an external switch with my keyboard in the settings and I choose the key I want, nothing happens even though my keyboard is connected
iPad Air, iPadOS 17
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The AppleCare Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I currently have the problem that when I want to add an external switch with my keyboard in the settings and I choose the key I want, nothing happens even though my keyboard is connected
iPad Air, iPadOS 17
Hi sof1asf4vx
welcome to the Apple (user-to-user) Community.
Re: Switch control doesn‘t work on my iPad : I want to add an external switch with my keyboard in the
settings and I choose the key I want, nothing happens
Am no expert on Switch control, yet your request surely deserves some response.
I don't know if you can use Switch Control to control the external keyboard. See Apple support's article:
Use Switch Control on your device to control another Apple device - Apple Support
If it helps at all, you can change how the keys respond on an external keyboard
Adjust the onscreen and external keyboard settings for accessibility on iPad - Apple Support
Below are the most recent (iOS17) Switch Control articles from Apple Support:
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If you need more help with Switch Control on your iPad:
You may want to contact Apple's Accessibility Support Team:
See: How to contact Apple for accessibility support - Apple Support
or
Apple's Accessibility Support Website
(NB: You can "Get Support" from the "start now" link at the bottom of their website:)
Accessibility Support - Official Apple Support
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You can also provide feedback if you wish:
To provide feedback about an accessibility feature on an Apple product, email the Accessibility team: accessibility@apple.com.
All the best :-)
Did you end up finding a fix? i've tried everything and nothing is working for me
Switch control doesn‘t work on my iPad