The app "shortcuts" crashes when I click on "add to home"

When I want to add any shortcut to homepage, I click on "add to home" as I am supposed to do. But, literally, not even a second passes as the app is crashed. I have already tried restarting the phone 3 times, deleting and downloading the app back, and none of this helped. I looked on the Internet to see what might help, but I still haven't found the exact answer to how to avoid this completely.