User profile for user: Hugoj44
Hugoj44 Author
User level: Level 1
4 points

Why are my calling buttons inaccessible after migrating to eSIM on iPhone 13

Before I started using an eSIM my iPhone13 calling features were working perfectly fine!! Soon after I've migrated to eSIM with 2 different carriers in Tanzania (Vodacom & Airtel) all of my calling feature have become inaccessible! Meaning I cannot use all buttons related to calling, messaging, video and email on a selected contact in a list. I have as well attach a photo as a proof of reference.


[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on May 23, 2024 6:40 AM

Reply
6 replies
User profile for user: IdrisSeabright
IdrisSeabright
User level: Level 10
159,311 points

May 24, 2024 9:40 AM in response to Hugoj44

Hugoj44 wrote:

It appears the picture is unable to be uploaded... as I've tried twice...

Upon the selected contact in the list all option features becomes fainted and unable to make direct call or send sms.

Without being able to see what you're talking about, it's hard to answer. I'd start by contacting your carrier, though.


I just inserted an image into a post a few minutes ago without issue.

Reply

Why are my calling buttons inaccessible after migrating to eSIM on iPhone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up