When I start my iMac, OS10.13.6 I get a pop-up message looking for Blue tooth device mouse. Logitech MX Master 2s not linking on a startup. Then when I wiggle the mouse it activates and the pop-up message disappears. Is the reason because the mouse is asleep? Any solution?
Thanks.
iMac 27″ 5K
I finally received an answer from Logitech and they said it's a normal behavior with Macs, not Windows. Takes time for the mouse to BlueTooth connect. If I get the receiver it would be an instant. But my mouse did not come with one. So I am all good. Thanks.
Typical of Logitech not accepting responsibility for their own product line. You can call AppleCare if you prefer, these forums are not read by Apple, they are simply our hosts. We are all end users just like you. If you do not know the AppleCare phone number for your area please click AppleCare Contact Info to look it up.
By the way, most experienced users here do not put their Mac in "Sleep". What we do is to simply turn off the display after a certain amount of minutes of disuse. The doesn't sleep the computer which tends to have problems and what I suggest you do. If you don't know how, call AppleCare and they can assist.
Please contact Logitech for support on their product.
I did, they did not know the reason and suggested contacting Apple since the Bluetooth connection is a popup of MacOS.
Logitech MX Master 2s not linking on iMac on a start up
