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User profile for user: MAllen6
MAllen6 Author
User level: Level 1
9 points

Why Mailbox folder disappears on iPhone 8 Plus

I have the iOS phone 8 plus and periodically I have issues adding a new mailbox folder. Most of the time I have no issues. But, for some reason when I create a new mailbox it doesn’t show up on my list. Yes, my iPhone is updated to the latest version. Yes, I know how to create, but like I said before periodically it doesn’t show up. I pick the option for iCloud to store it in. Not sure what is going on.


[Re-Titled by Moderator]

iPhone 8 Plus, iOS 16

Posted on May 23, 2024 11:57 AM

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1 reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
411,564 points

May 24, 2024 12:40 AM in response to MAllen6

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


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Why Mailbox folder disappears on iPhone 8 Plus

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