IPhone 14 Pro max error -9

Question

Level 1

4 points

00:53:36.940: preserved personalized bundle: (null)

00:53:36.940: <Restore Device 00B449B0>: Restore failed (result = 9)

00:53:36.940: Can't send dump_console command since device is not in recovery mode

00:53:36.940: AMRestorePerformRestoreModeRestoreWithError failed with error: 9

00:53:36.940: Finished RestoreOS Restore Phase: Failed

00:53:36.940: State Machine Dump, status:ERROR - [state:Recovery remaining-cycles:0] -> [state:RestoreOS remaining-cycles:0 (current state)]

00:53:36.940: Changing state from 'Restoring' to 'Error'

00:53:36.940: State is now set to error: AMRestorePerformRestoreModeRestoreWithError failed with error: 9

00:53:36.940: Found AuthInstallRestoreBehavior and selecting behavior based on that.

00:53:36.993: Flash error code: 9.

00:53:36.993: Flash error explanation: AMRestorePerformRestoreModeRestoreWithError failed with error: 9

00:53:36.993: Flash failed!

00:53:36.993: ---------------------------------------------------------------------------------

If it is not a hardware error, you may consider:

1. Connect another genuine cable to the rear USB port of a fully powered case

2. Repair drivers with the iTunes Utility in Toolbox and flash again later

Posted on May 23, 2024 2:05 PM

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Answer 1

Try updating iOS after each step.

VPN or proxy connections might prevent your device from contacting the update servers.

Here are some things you can try:

Basic checks:

Make sure your iPhone is connected to a stable Wi-Fi network. A weak or intermittent connection can cause update issues.
Ensure your iPhone has enough storage space. The update might not be able to download if your storage is full. Go to Settings > General > [Device name] Storage and see how much space you have available. If you need to free up space, delete unnecessary apps or files.
Force restart your iPhone. This can clear any temporary glitches that might be causing the problem. For an iPhone 7, press and hold the Sleep/Wake button and the Volume Down button simultaneously until you see the Apple logo.
Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.

1. Restart the device. That's it.
2. Still not solved --> Force restart iPhone - Apple Support

More advanced troubleshooting:

Update your iPhone using a computer. Connect your iPhone to your computer with a reliable cable and open iTunes (or Finder on macOS Catalina or later). Select your iPhone in iTunes/Finder, click "Check for Update", and then download and install the update. Update your iPhone, iPad, or iPod touch - Apple Support (IN)
Restore your iPhone. This should be a last resort as it will erase all of your data and settings. Make sure you have a recent backup before you proceed. Return iPhone settings to their defaults - Apple Support (IN)

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