New apple watch stuck when syncing/updating

I purchased a new apple watch for my daughter (or more accurately SHE purchased it as she smashed the screen of the one she received as a gift). It is a cellular watch that syncs to my iphone because she does not have a phone. In trying to sync to my iphone as a family watch I repeatedly get stuck on "verifying" for the watch update. I have been at this for several hours. I have updated my operating system, my watch operating system, restarted both the phone and new watch (to factory default) multiple times. I continue to get "stuck" in the exact same part of the update...."verifying".

Her old apple watch is "removed" from my phone as well if you are wondering (you can't add a new one without removing the old one).

Please help.

iPhone 13 Pro, iOS 17

Posted on May 23, 2024 7:39 PM

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New apple watch stuck when syncing/updating

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