Can I return an Apple Pencil Pro with engraving?

We’ve bought an Apple Pencil Pro with engraving as a gift two days ago, turns out it’s not compatible with the Ipad. We’re unsure what can we do, mainly because the engraved part.


Side question, does it not work with old models as a whole or just the new features that they’ve put in it?


Thanks for the help.

Apple Pencil Pro

Posted on May 24, 2024 5:19 AM

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Posted on May 24, 2024 8:13 AM

borotoma wrote:

Side question, does it not work with old models as a whole or just the new features that they’ve put in it?


Here is Apple’s definitive compatibility list for Apple Pencil and iPad:

Apple Pencil compatibility - Apple Support


Different models of Apple Pencil use different pairing and charging interfaces... 


While the new Apple Pencil Pro is similar to the second generation Pencil, due to a redesign of the inductive charging system, the Apple Pencil Pro is only compatible with the just-released 2024 iPad's Pro and Air. This Pencil is not compatible with any other model of iPad.


A second generation Pencil can only be used with specific iPad models that have the magnetic/inductive dock that is exclusively designed for this Pencil. Charging is controlled via the iPad magnetic dock.


The first generation Apple Pencil uses the physical Lightning port of the Pencil and host iPad for both pairing and charging the first generation Pencil. The first generation Pencil can also be charged using an inline charging adapter and the iPad’s Power Adapter. This pencil can only be used with compatible iPad models that have a Lightning connector; with the sole exception of the new iPad10, requiring a special adapter, iPad models that feature a USB-C port lack any means by which to pair with a first generation Pencil.


The USB-C Pencil can be used with any model of iPad that features a USB-C port.


In summary, the Apple Pencil models are not interchangeable - and can only be used with the iPad that has appropriate internal hardware.

4 replies
Question marked as Best reply

May 24, 2024 8:13 AM in response to borotoma

borotoma wrote:

Side question, does it not work with old models as a whole or just the new features that they’ve put in it?


Here is Apple’s definitive compatibility list for Apple Pencil and iPad:

Apple Pencil compatibility - Apple Support


Different models of Apple Pencil use different pairing and charging interfaces... 


While the new Apple Pencil Pro is similar to the second generation Pencil, due to a redesign of the inductive charging system, the Apple Pencil Pro is only compatible with the just-released 2024 iPad's Pro and Air. This Pencil is not compatible with any other model of iPad.


A second generation Pencil can only be used with specific iPad models that have the magnetic/inductive dock that is exclusively designed for this Pencil. Charging is controlled via the iPad magnetic dock.


The first generation Apple Pencil uses the physical Lightning port of the Pencil and host iPad for both pairing and charging the first generation Pencil. The first generation Pencil can also be charged using an inline charging adapter and the iPad’s Power Adapter. This pencil can only be used with compatible iPad models that have a Lightning connector; with the sole exception of the new iPad10, requiring a special adapter, iPad models that feature a USB-C port lack any means by which to pair with a first generation Pencil.


The USB-C Pencil can be used with any model of iPad that features a USB-C port.


In summary, the Apple Pencil models are not interchangeable - and can only be used with the iPad that has appropriate internal hardware.

May 24, 2024 6:04 AM in response to borotoma

Yes, you can return an engraved Apple Pencil. This article from Apple states:


The only exchange exceptions are personalized items (such as engraved iPad or AirPods) and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy).

Can I return an Apple Pencil Pro with engraving?

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