Notes not opening on MacBook Air, OS Sonoma Version 14.5 Shows crash info:

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BogTheBasher Author

Level 1

4 points

Notes not opening on MacBook Air, OS Sonoma Version 14.5 Shows crash info:

Crash Information:

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Translated Report (Full Report Below)

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Process: Notes [1041]

Path: /System/Applications/Notes.app/Contents/MacOS/Notes

Identifier: com.apple.Notes

Version: 4.11 (2817)

Build Info: Notes-2817000000000000~12

Code Type: X86-64 (Native)

Parent Process: launchd [1]

User ID: 501

Date/Time: 2024-05-24 08:24:52.1116 -0600

OS Version: macOS 14.5 (23F79)

Report Version: 12

Bridge OS Version: 8.5 (21P5077)

Anonymous UUID: B0E7974D-2E5A-1A7A-FF46-E9A75E5CB9CC

Time Awake Since Boot: 760 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020

Exception Codes: 0x0000000000000001, 0x0000000000000020

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process: exc handler [1041]

VM Region Info: 0x20 is not in any region. Bytes before following region: 4458758112

REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL

UNUSED SPACE AT START

--->

__TEXT 109c34000-10a245000 [ 6212K] r-x/r-x SM=COW /System/Applications/Notes.app/Contents/MacOS/Notes

Kernel Triage:

VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter

Posted on May 24, 2024 7:48 AM

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Answer 1

BogTheBasher Author

Level 1

4 points

May 26, 2024 3:45 PM in response to BogTheBasher

FOUND THIS FIX THAT WORKED FROM USER -> ltshaw711:

I used my iPhone in notes to find that I had two folders that had zero (0) items in them. I removed them via my iPhone, and then let them sync up to iCloud. Then I used my MacBook Air to turn off sync to Notes in iCloud, and then restarted the Notes App on the MacBook Air. I then turned on iCloud sync for Notes again until all the Notes were repopulated. No longer crashing. Thankyou to the community and especially user ltshaw711.

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